For All Students, Centre Owners & Website Users

Privacy Policy – PRUDENT COMPUTER EDUCATION

Last Updated: July 28, 2026

This Privacy Policy explains how we collect, use, store, protect, disclose and manage information when students, centre owners, franchise partners, employees, visitors or users access our website, online portals, digital services, admission services, examination services, certificate services, payment systems or any other services provided by PRUDENT COMPUTER EDUCATION.

1. Information We Collect

1.1 Information Collected from Students

We may collect the following information from students for admission, course, examination, certificate and portal-related purposes:

• Name, father’s name, mother’s name, guardian details and personal identity information
• Residential address, mobile number, alternate contact number and email ID
• Date of birth, gender and other basic profile details
• Educational qualifications, course details, batch details and enrollment information
• Student photograph, signature and identity or verification documents
• Admission number, enrollment number, roll number and certificate-related information
• Fees, payment, receipt, transaction and pending fee details
• Examination, result, marksheet, certificate and academic performance records
• Online portal login details, activity logs and usage data

1.2 Information Collected from Centre Owners / Franchise Partners

We may collect the following information from centre owners, institute owners and franchise partners:

• Centre owner’s name, director name, address and contact details
• Institute / centre name, centre code, registration details and business information
• Director photo, institute logo and centre verification documents
• Bank, payment, commission, transaction and accounting-related information
• Centre operations, student reporting, examination reporting and portal usage data
• Login credentials, access records and administrative activity logs
• Communication records related to support, approval, verification and service management

1.3 Information Collected from Website Users

When users visit our website or use our digital services, we may collect:

• Name, mobile number, email ID and message submitted through contact, enquiry or registration forms
• IP address, browser type, device information and usage data
• Cookies, session data and website analytics information
• Information submitted for online enquiry, admission, institute registration or support request

2. Purpose of Information Collection

The information collected by PRUDENT COMPUTER EDUCATION may be used for the following purposes:

• Admission, registration, enrollment and student profile creation
• Course delivery, batch management, academic tracking and student support
• Examination, result processing, marksheet generation and certificate issuance
• Centre management, centre monitoring, quality control and compliance verification
• Fees collection, payment verification, receipt generation and accounting records
• Commission, franchise, centre settlement and administrative work
• Official communication with students, parents, centre owners and franchise partners
• Providing access to student panel, institute panel, staff panel, coordinator panel and admin services
• Improving website, portal, software, support services and user experience
• Maintaining legal, regulatory, academic and institutional records
• Preventing misuse, fraud, unauthorized access or illegal activity

3. Use and Limitations of Information

PRUDENT COMPUTER EDUCATION does not sell, rent or commercially share personal information of any student, centre owner, franchise partner or website user with unauthorized third parties.

Information is used strictly for educational, academic, administrative, technical, operational, accounting, communication and lawful purposes. Access to personal or institutional information is limited to authorized persons only, wherever required for official work.

4. Circumstances of Information Sharing

Information may be shared only in the following circumstances:

• When required by law, court order, government authority or legal process
• With authorized technical service providers for website, software, hosting, SMS, email, WhatsApp or payment services
• With payment gateway, banking or financial service providers for payment verification and transaction processing
• With academic, examination or certification partners where required for official services
• Internally with authorized administrative, technical or support teams on a need-to-know basis
• With the consent of the concerned student, centre owner or user

5. Data Security and Confidentiality

We adopt reasonable technical, administrative and operational security measures to protect information from unauthorized access, misuse, alteration, disclosure, loss or destruction.

• Access to portal data is controlled through login credentials and user-based permissions
• Sensitive records are handled only by authorized personnel
• System logs and activity records may be maintained for security and audit purposes
• Payment information is processed through authorized payment gateway or banking channels

However, no internet-based service, electronic storage system or digital transmission method can be guaranteed to be 100% secure. Users are advised to maintain confidentiality of their login credentials.

6. Online Portal and Digital Services

PRUDENT COMPUTER EDUCATION may provide digital access through student portal, institute portal, coordinator portal, staff portal, admin panel or other online services.

• Login IDs and passwords provided to students, centre owners, staff or administrators are strictly confidential
• Users are responsible for maintaining the confidentiality of their account and password
• Any misuse, unauthorized access, password sharing, data sharing or suspicious activity may lead to restriction, suspension or disciplinary action
• System logs, IP logs, login records and activity records may be maintained whenever required
• Portal access may be monitored for security, quality control and compliance purposes

7. Payment and Transaction Information

For admission fees, registration fees, institute registration charges, course fees, examination fees or any other official payment, we may collect and store transaction-related information.

• Payment amount, payment date, payment mode and receipt details
• Transaction ID, payment gateway order ID, payment gateway payment ID and payment status
• Fee records, pending fee records, invoice or receipt records
• Refund, cancellation or settlement-related information, wherever applicable

Payment card, UPI, net banking or wallet information may be processed by authorized payment gateway providers. We do not intentionally store sensitive card details such as full card number, CVV or banking password.

8. Cookies and Website Usage

Our website may use cookies and similar technologies to improve user experience, remember preferences, maintain sessions, analyze usage and improve system performance.

• Essential cookies may be used for login, security and session management
• Analytics cookies may be used to understand website usage and improve services
• Users may control or disable cookies through their browser settings

If cookies are disabled, some parts of the website or portal may not function properly.

9. Data Retention Period

Student, centre owner, franchise, employee, payment, examination and certificate records are retained as per academic, administrative, institutional and legal requirements.

• Admission, enrollment, certificate and marksheet records may be preserved permanently according to institutional policy
• Payment, accounting and tax-related records may be retained as required by applicable law
• Portal logs and usage records may be retained for security, audit and operational purposes
• Unnecessary or outdated records may be deleted or archived when no longer required

10. Rights and Responsibilities

10.1 Rights and Responsibilities of Students and Centre Owners

• Students and centre owners are responsible for providing accurate, complete and updated information
• They may request correction or update of their information through official written communication
• They must keep login credentials confidential and must not share them with unauthorized persons
• They must not misuse portal data, student data, certificate data or institutional records

10.2 Responsibilities of PRUDENT COMPUTER EDUCATION

• To maintain confidentiality of personal, academic, payment and institutional records
• To use information only for educational, administrative, operational and lawful purposes
• To adopt reasonable security practices for protecting digital and physical records
• To respond to correction or clarification requests through official channels

11. Children’s and Minor Students’ Privacy

Some students may be minors. In such cases, information may be collected through parents, guardians, authorized representatives or centre authorities for admission, academic, examination and certificate purposes.

Parents or guardians may contact us through official channels for correction or clarification of minor students’ records, subject to verification and institutional rules.

12. Third-Party Links and Services

Our website or portal may contain links to third-party websites, payment gateways, social media pages, communication services or external platforms. We are not responsible for the privacy practices, content or security policies of such third-party websites or services.

Users are advised to read the privacy policy of third-party websites before submitting any personal information.

13. Legal Compliance and Disclosure

PRUDENT COMPUTER EDUCATION may disclose information if required to do so by law or in good faith belief that such action is necessary:

• To comply with legal obligations, court orders or government directions
• To protect and defend rights, property, records or reputation of the institution
• To prevent fraud, misuse, unauthorized access or illegal activity
• To protect safety and security of students, centre owners, employees, users or the public

14. Policy Updates

PRUDENT COMPUTER EDUCATION reserves the right to update, modify or revise this Privacy Policy from time to time. Updated policies shall be effective upon publication on the website or through official notice.

Users are advised to review this Privacy Policy periodically for any changes.

15. Our Commitment

PRUDENT COMPUTER EDUCATION operates on the principles of trust, transparency, confidentiality and ethics. We give the highest priority to protecting the information of all students, centre owners, franchise partners, employees and website users.